THE CUSTOMER ON THE TSL SERVICE MARKET

Authors

  • Joanna Dyczkowska

Keywords:

individual customers,institutional customer,the service market, out-sourcing, the logistics

Abstract

The paper presents two customers group-individual and institutional, which buy Transport –Spedition –Logistics service. The customer service matter about quality and his competition on the market, but customers decide about the logistics service, thing about prime quality, time of delivery logistics customer services. The paper present the scientific research –what decide about choice logistics firm and how cus-tomers value spedition service and their satisfaction.

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Published

2021-02-05

Issue

Vol. 1 No. 15 (2011): Zeszyty Naukowe nr 15 (2011)

Section

Articles

How to Cite

THE CUSTOMER ON THE TSL SERVICE MARKET. (2021). Research Bulletins of the Faculty of Economic Sciences, 1(15), 119-134. https://ezeszyty.wne.tu.koszalin.pl/index.php/zeszyty/article/view/228